Intelligent Call Agent
An AI-powered outbound calling agent built with ElevenLabs that contacts prospective customers with personalized offers — retrieving client data in real time, presenting pre-approved credit lines, and activating services live on the call through Azure Functions.
Feb 20, 2025
Enterprise Multi-Agent Slack Assistant
A multi-agent AI platform embedded in Slack that automates high-demand internal processes — document generation, credit-line increases, and assignment workflows — using Google ADK for agent orchestration, GPT-4.1 models for reasoning, and Azure Container Apps for serverless execution.
Feb 1, 2025
AI-Driven Call Analytics & Summarization Pipeline
An end-to-end event-driven pipeline built on Azure Service Bus that ingests call center recordings, transcribes audio to text, and leverages generative AI to produce structured summaries, payment-intent scores, and agent-performance metrics — deployed to production with 80–85% content accuracy.
Dec 1, 2024
Intelligent OCR & Computer Vision Pipeline
A serverless Azure Function that uses LLM vision models to extract, categorize, and normalize data from customer receipt images — replacing manual extraction with 85–90% accuracy and reducing analyst workload by 70%.
May 15, 2024